How to Fix Netflix Incognito Mode Error M7399-1260-00000024

Netflix is one of the most loved website that offers the users with a lot of videos and shows to watch in every language and of any genres. But often while surfing on Netflix, users are faced with a problem that causes error in their screen. The error code M7399-1260-00000024 usually is seen when you are using the Netflix in incognito mode. But you do not have to worry at all because we have listed the ways to get rid of the error easily and these are-

Fix 1. Turn off Incognito Mode

How to enable and Turn off Incognito Mode Chrome:

  • Open Google Chrome.
  • Click the three dotsicon and choose New incognito window. This will open a new window in Incognito Mode.
  • To turn off the Incognito Mode, you just need to shut down the incognito window.

How to enable and turn off the Guest Mode Chrome:

  • Open Google Chrome.
  • At the top right, click Profileicon and choose Guest.
  • To leave Guest Mode, you just need to close the Guest mode browsing window.

Fix 2. Free up Storage Space

  • Delete unnecessary files
  • Move files to another location
  • Extend C Drive

Fix 3: Refresh Your Browser

Sometimes, the browser do not function in the right manner and demands refreshing it or taking a break from it, to do this, you need to do the following-

  1. Look for the Reload icon along the address bar
  2. Click to refresh.

Fix 4: Update Your Browser

Sometimes the browser is not updated and that causes you problems like this. For this, you need to update the browser and get rid of the issue. To do this, you need to do the following-

  1. On your computer, open Chrome.
  2. At the top right, look at More
  3. If an update is pending, the icon will be colored:
      1. a. Green: An update was released less than 2 days ago.
      1. b. Orange: An update was released about 4 days ago.
      1. c. Red: An update was released at least a week ago.

To update Google Chrome:

  1. On your computer, open Chrome.
  2. At the top right, click More
  3. Click Update Google Chrome.
  4. Click Relaunch.

Fix 5. Clear Google Chrome Browsing Data or Restart PC

  • Launch Google Chrome.
  • Press Ctrl + Hto open the History
  • Click on Clear Browsing Datafrom the left pane.
  • Under the Basictab, check all the three items and then choose Time range.
  • Click on Clear data.


  • On the toolbar, click the Menu button or the three-dotted icon.
  • Click Settings.
  • Look for Advanced and select to open.
  • Look for Privacy and security. Select Clear Browsing Data.
  • Click the Advanced tab.
  • Look for the Time range and click the drop-down arrow.
  • Choose All time.
  • Now, try to uncheck all options except for Cookies and other site data.
  • Click Clear data.

To clear the caches, you need to do the following-

  • At “Search the web and Windows“, type “disk cleanup” and then choose “Disk Cleanup” from the Best result.
  • Select a drive to clean up. You can choose C drive or other drives. Then, click OKto continue.
  • Disk Cleanup will take some time to calculate how much space is able to be released. Please wait patiently.
  • In the Disk Cleanup window, check the items you want to delete and click Clean up system files

Fix 6: Check storage on Windows 10

  • Open the Start menuand click on
  • Click on
  • Choose Storageon the left

To check storage on MAC, do the following-

  1. Click on the Apple icon at the top left corner of your screen.
  2. Choose About This Mac. 
  3. Now, select

Fix 7: Perform disk cleanup to save storage space

  1. Open the File Explorer. You can also press Windows key + E.
  2. Select This PC and choose the drive that you want to clean up. In this case, select C:
  3. Right-click C: drive icon and click Properties.
  4. Go to the General tab and select Disk Clean-up
  5. Check the files that you want to delete and click OK.
  6. Click Delete Files to confirm.


Thus, you see there are almost 7-8 methods by which you can easily get rid of the issue and enjoy the surfing Netflix without any problem or any inconvenience. But make sure that whenever you are updating or clearing the data, make sure to save your important files beforehand so that you do not have lose them in any manner. Also, these fixes are fairly simple and will not require much of your time.

Add a Comment

Your email address will not be published. Required fields are marked *